Contact
Stuck mid-setup? Write to us.
Two addresses. Pick the one that fits and we'll take it from there.
Help with an order or the files
For anything about an order you placed or the files in it. Say which kit you bought and which file it is, and if you can, attach a photo or a screenshot of what you're seeing.
Anything else
Questions before you buy, the free series, or anything else on your mind about game night.
Before you write: when the grid prints the wrong size
Usually it's the print dialog. Most PDF readers shrink a page to fit the printer's margins unless you tell them not to.
- In the print dialog, choose Actual size (or 100%, or Scale: 100). Avoid Fit, Shrink oversized pages and Poster.
- Print the first tile on its own and measure its ruler check. It should be exactly 1 inch. If it is, print the rest.
- Pick the paper the file is made for: the Letter files for US Letter, the A4 files for A4.
- For the 18 x 24 inch print-shop sheets, ask the shop to print at 100% with no scaling.